Privacy Policy

1. Introduction

Welcome to Al Injaz Visa (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit alinjazvisa.com or contact us, how we use it, and the choices you have.

2. Information We Collect

• Information you give us: your name, email address, phone number, the service or visa you are interested in, and your message when you use our request form or contact us by WhatsApp, phone or email.
• Information for your visa file: if you become our client, the documents and details needed for your application (for example passport details, travel dates, employment and financial documents). These are requested and handled directly with you — please do not send them through the website form.
• Technical information: basic data such as your browser type, device and the pages you visit, used to keep the website secure and working well.

3. How We Use Your Information

• To answer your questions and prepare a quote or advice for your visa.
• To prepare, submit and follow up your visa application when you ask us to.
• To book appointments, travel insurance, and flight or hotel reservations you request.
• To improve our website and services, and to protect them against misuse.

4. Sharing Your Information

We never sell your personal information. We share it only when this is needed for the service you asked for — with embassies, consulates and their official visa application centres (such as VFS Global, TLScontact or BLS International), and with insurance or travel providers you choose — or when the law requires it.

5. Keeping Your Information Safe

We use reasonable technical and organisational measures to protect your information. Documents are kept confidential and are used only for your application.

6. How Long We Keep It

We keep your information only as long as needed to provide our services, follow up your application and meet our legal and accounting obligations.

7. Your Rights

You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you. Contact us using the details below.

8. Cookies

Our website uses a small number of cookies, for example to remember your preferred language. You can control cookies in your browser settings.

9. Changes to This Policy

We may update this policy from time to time. The latest version is always available on this page, with the date it was last updated.